DEFINE EXCELLENCE.......
“Excellence is experience, education, and ethics….perfectly combined.”
It has been said that every leader must define what true excellence is for their own team, enterprise, or organization so that those they are leading have a clear picture of the goal they are meant to attain. When Brandy thought about what “excellence” meant for her and her business, the words experience – education – ethics are what immediately flashed through her mind. For her, lacking any of these 3 ingredients completely demolishes any hope of reaching the standard of excellence. If you leave this page without reading another word the ONE THING you should take with you is this……Anything that is important to you-anything- your family, your faith, your home, your finances, etc., those times when you have to rely on someone else to help take care of what’s important to you, don’t simply have “high standards”. Expect Excellence.
DEDICATED TO EDUCATION
24 Courses & 179 Hours --- That’s how much education Brandy has over and above what is required of her! All real estate licensees in Alabama are required to take standard training totaling 15 hours of CE every 2 years in order to renew their license. But Brandy is not satisfied with just doing the bare minimum or with just being “standard”. At the time this was written Brandy has 238% MORE training and education than what is required of her in several important areas including advanced negotiating courses, extensive digital marketing and traditional marketing, specialized training for working with both buyers and sellers, contracts, leadership, professionalism, and multiple professional standards seminars. Without a doubt, this number will continue to grow year after year because Brandy has a hunger for knowledge and a commitment to growing and learning as much as possible to help her clients reach their goals.
LEADERSHIP & TRUST
One of the requirements to be able to define excellence is that you must first be a leader. There are 3 types of leaders; those that forcibly take for themselves the position and authority over others, those who earn the top position, and those that are placed there by people who trust them and want to give them authority. Brandy has both earned and been placed in MANY leadership positions.
Trusted by her colleagues......
- In 2019 Brandy was asked by multiple other Realtors to run for a position on the Board of Directors of her local Realtor Association. Humbled by their request, she agreed to put her name on the ballot but with the condition that there would be no campaigning on her behalf. Brandy would only accept the position if her colleagues voted for her based on the experiences and impression she had already made during her interactions with them in past years. At her insistence, there was no campaign to gather votes. Brandy’s Realtor colleagues elected her to serve a 3 year term on the Board of Directors starting Jan. 1st, 2020.
- Also in Jan. 2020, the President of the Shoals Area Association of Realtors (SAAR) handpicked Brandy to be the Chairman of Grievance Committee for the Association. Brandy would be trusted to receive all complaints, or grievances, filed against ANY Realtor in the Association, maintain confidentiality, assemble a panel of other experienced and trustworthy Realtors, and guide them to impartially determine if the complaint was a true violation of the Realtor Code of Ethics.
- Of course, Brandy had no idea that a pandemic would throw the entire nation and real estate industry into a panic in just a few short months. She could have given into the uncertainty and stepped down from her new Leadership role, but instead she DOUBLED DOWN and got her Broker’s License.
- In 2022 it was decided that the entire Shoals Area Association of Realtors would adopt a new sales contract provided by the state and do away with the sales contract that hundreds of Realtor’s used on a daily basis. Brandy had 1, then 2, then several of her fellow agents ask her questions about this “new” contract. Anticipating an area wide massive learning curve with the potential to negatively impact every single person who would buy or sell a property in The Shoal’s Area, Brandy jumped into action. She contacted local Lenders, Title Companies, and the legal team who drafted this new contract and worked closely with them to put together a class to address every potential issue that Realtor’s may run into and how to navigate it so that their clients, the people in The Shoals Community, would not be under served. There may be no one who has studied or knows the Residential Purchase Agreement as well as Brandy.
